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Response times

  • Editorial corrections: 5 working days — we will investigate and update the relevant page if the correction is substantiated
  • Complaints: 5 working days for acknowledgement; 20 working days for full response
  • GDPR / data requests: within one calendar month, as required by UK GDPR Art. 12
  • Press enquiries: 2 working days
  • Operator relations: 5 working days — note: commercial enquiries do not influence editorial scores or rankings

What we do not respond to

  • Guest post or link-insertion requests
  • SEO agency partnership requests
  • Requests to remove negative editorial assessments without factual grounds

Urgent gambling help?

If you or someone you know needs immediate gambling support, do not wait for a response from us. Contact GamCare directly:

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